NEMT dispatch software built to get every rider there on time
Non-emergency medical transportation runs on tight windows: dialysis appointments, hospital discharges, and standing orders that can’t slip. RouteCare is dispatch software built for that reality — it turns the morning roster into optimized routes in two clicks, auto-assigns the right driver, and keeps everyone in sync from pickup to paycheck.
Instead of a whiteboard, spreadsheets, and a 6am scramble, dispatchers get one live board: who’s assigned, who’s running late, what needs attention, and what’s ready to bill.
Explore the live demo →Auto-routing and auto-assignment
RouteCare builds capacity-aware routes that respect wheelchair and stretcher needs, pickup windows, and appointment times — then assigns the best available driver by location, skills, and availability. Reshuffle in seconds when a cancellation or breakdown hits, without rebuilding the day by hand.
Live fleet tracking
Watch every vehicle move on a real map. Status flows from the driver’s phone to the dispatch board to the rider’s phone automatically — so dispatchers stop making confirmation calls and riders stop asking “where’s my ride?”
Built-in driver app and billing
Drivers get a mobile app with their day’s route, turn-by-turn navigation, and one-tap status updates. Completed trips capture a GPS-confirmed drop-off and a digital signature, then roll straight into broker-ready claims — proof attached, ready to submit.
Frequently asked questions
What is NEMT dispatch software?
NEMT dispatch software helps non-emergency medical transportation providers schedule trips, build and optimize driver routes, track vehicles in real time, and bill brokers. RouteCare combines all of that in one platform with a driver app and proof-of-service capture.
Does RouteCare work for small fleets?
Yes. RouteCare scales from a few vehicles to large multi-region fleets, and there’s a live demo you can try with no setup.
Can dispatchers override the automatic routing?
Always. Auto-routing and auto-assign are one-click starting points — dispatchers can reassign, reorder, and adjust any trip by hand.
See RouteCare in action
A real fleet, real routes, real tracking — no sign-up, no sales call.
Open the live demo →